https://community.cisco.com/t5/discusiones-general/how-do-i-get-a-human-at-american-%F0%9D%90%80%F0%9D%90%A2%F0%9D%90%AB%F0%9D%90%A5%F0%9D%90%A2%F0%9D%90%A7%F0%9D%90%9E%F0%9D%90%AC-immediately-aa/m-p/5070021#M10911
Source: https://community.cisco.com/t5/discusiones-general/how-do-i-get-a-human-at-american-