How to build a CRM strategy that boosts revenue

A customer relationship management strategy consists of a set of procedures, actions, and technological advancements that are intended to increase sales and enhance customer service. It generally includes a company’s marketing, sales, and customer service departments.A clear CRM strategy will elevate the soft skills of your customer support teams to the top of the leaderboard. A customer relationship management (CRM) software, will get you halfway there.

A strong CRM strategy includes a variety of steps, such as arranging customer data, coordinating the efforts of the sales and marketing teams, and planning content and monitoring its effectiveness.

Source: https://www.elatesoft.com/blog/how-to-build-a-crm-strategy-that-boosts-revenue/