Yes Qatar Airways offers you the option to get support from the Airline live person through live chat support There you can pen down all your queries in the provided space and the agent will respond to your message instantly and provide you with a solution To get started with this mode focus on the points mentioned below
Source: https://oawp.va.gov/forums/general-discussion/a7ed0c5a-5238-ef11-a296-001dd8015683